E-COMMERCE – DATA ANALYST

Our client, Atlantic Canada’s largest retail building supply chain has an opening for an E-commerce Data Analyst in  their Saint John, NB Head Office.

Duties and responsibilities:

• Create, conduct, and refine ongoing analysis of user experience, testing, and site performance required to support site decisions on a daily basis.
• Assist in development and execution of site design and experience testing strategies.
• Monitor, analyze, and report on customer satisfaction and related consumer driven metrics.
• Work with internal teams to advance key reporting tools and deploy relevant analytics reporting dashboards, highlighting key insights and areas of importance in accordance with business goals.
• Liaise with Customer Support team to ensure issues are captured, analyzed, and triaged.
• Mining and analyzing data from company databases to improve marketing, product development, or overall Ecommerce business strategies
• Using predictive modeling to optimize revenue growth, marketing campaigns, and customer experiences
• Developing A/B testing campaign frameworks and testing model quality
• Communicating and coordinating with teams to implement data-driven strategies while measuring progress
• Monitor, analyze, and act on key product analytics.  Continually improve the product, increase retention rate, and boost customer lifetime value (LTV).

Skills and Qualifications:

• Magento & Microsoft Dynamics 365 platform experience & knowledge is an asset.
• 3 years of Digital Analytics experience in Site Analytics, Search and Testing & Optimization is required
• Experience with GA4 and Google Marketing Platform.
• Strong analytical, prioritization, and negotiating skills
• Oral and written communication skills
• Deep knowledge of math, probability, statistics and algorithms
• Ability to create data architectures
• Knowledge of machine learning techniques
• Knowledge of advanced statistical analysis techniques and concepts, and how to apply them to data sets
• A desire to learn new techniques and technologies
• Flexibility to work as a member of the team and as an individual contributor

If you would like to learn more about this opportunity, please contact Rini John (john.rini@personnel-search.com) at 506-852-8049  for a confidential exchange of information. Or use the “Apply For Job” button at the bottom to confidentially share a copy of your resume.