Saint John, NB


Our client is looking for a Manager, Continuous improvement at their Saint John, NB location.



  • Exceed customer service goals through analyzing and resolving problems; identifying trends; recommending process, system and efficiency improvements related to our order to cash process;
  • Develop digital strategy and lead the individual project executions;
  • Continuously monitor, measure and improve data integrity and reporting of KPI’s across the organization;
  • Lead the development of processes, standards and best practices in data management. Develop overall strategy and roadmap to address data integrity issues and ensure continuous improvement;
  • Champion and drive adoption of self-service data visualization;
  • Lead cross-functional teams through coaching and facilitation, facilitating rapid project deployment;
  • Lead analytics to deliver accurate, meaningful analytics and reporting to enable informed business decisions;
  • Monitor innovation, trends and best practices in enterprise applications, business intelligence, and data management;
  • Recommend and report on performance metrics (KPIs) to regularly analyze performance of team functions against customer needs, ensuring that the company continues to grow;
  • Responsible for defining the client needs, developing a proposal to meet those needs, as well as overseeing the implementation of the complete project solution;
  • Manage and refine customer, shipment, and lane analysis as well as the underlying tools, assumptions and models in partnership with operations;
  • Sustain the organization’s 5S program deployment.



  • Bachelor’s Degree in Business, Commerce or Engineering preferred; Master’s Degree considered an asset
  • 3+ years of experience developing and implementing big data technology, analytics and visualization
  • 2+ years of demonstrated leadership experience
  • Experience in Transportation, Logistics or Supply Chain considered an asset
  • Project Management Certification considered an asset
  • Change Management Certification considered an asset
  • Six Sigma Green Belt considered an asset
  • Demonstrated experience in business intelligence, data warehousing, enterprise reporting, and master data management.
  • Excellent communication skills, both verbal and written.
  • Proven track record of project management, development, documentation, presentation and implementation of functional requirements leading to the implementation of new business processes.
  • Demonstrated knowledge of reporting tools; expert knowledge in Excel and ERP experience preferred.


Key Performance Indicators:

  • Data integrity ​​​​​
  • Capacity utilization rate (CUR)
  • Project schedule variance (PSV)
  • Project cost variance (PCV)


If you would like to learn more about this opportunity, please contact Jared Larsen at 506-852-8068 for a confidential exchange of information. Or use the “Apply For Job” button at the bottom to confidentially share a copy of your resume.

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