MANAGER, CONTINUOUS IMPROVEMENT

Saint John, NB

Our client is looking for a Manager, Continuous improvement at their Saint John, NB location.

Responsibilities:

• Exceed customer service goals through analyzing and resolving problems; identifying trends; recommending process, system and efficiency improvements related to our order to cash process;
• Develop digital strategy and lead the individual project executions;
• Continuously monitor, measure and improve data integrity and reporting of KPI’s across the organization;
• Lead the development of processes, standards and best practices in data management. Develop overall strategy and roadmap to address data integrity issues and ensure continuous improvement;
• Champion and drive adoption of self-service data visualization;
• Lead cross-functional teams through coaching and facilitation, facilitating rapid project deployment;
• Lead analytics to deliver accurate, meaningful analytics and reporting to enable informed business decisions;
• Monitor innovation, trends and best practices in enterprise applications, business intelligence, and data management;
• Recommend and report on performance metrics (KPIs) to regularly analyze performance of team functions against customer needs, ensuring that the company continues to grow;
• Responsible for defining the client needs, developing a proposal to meet those needs, as well as overseeing the implementation of the complete project solution;
• Manage and refine customer, shipment, and lane analysis as well as the underlying tools, assumptions and models in partnership with operations;
• Sustain the organization’s 5S program deployment.

Qualifications:

• Bachelor’s Degree in Business, Commerce or Engineering preferred; Master’s Degree considered an asset
• 3+ years of experience developing and implementing big data technology, analytics and visualization
• 2+ years of demonstrated leadership experience
• Experience in Transportation, Logistics or Supply Chain considered an asset
• Project Management Certification considered an asset
• Change Management Certification considered an asset
• Six Sigma Green Belt considered an asset
• Demonstrated experience in business intelligence, data warehousing, enterprise reporting, and master data management.
• Excellent communication skills, both verbal and written.
• Proven track record of project management, development, documentation, presentation and implementation of functional requirements leading to the implementation of new business processes.
• Demonstrated knowledge of reporting tools; expert knowledge in Excel and ERP experience preferred.

Key Performance Indicators:

• Data integrity ​​​​​
• Capacity utilization rate (CUR)
• Project schedule variance (PSV)
• Project cost variance (PCV)

If you would like to learn more about this opportunity, please contact Jared Larsen at 506-852-8068 for a confidential exchange of information. Or use the “Apply For Job” button at the bottom to confidentially share a copy of your resume.