SENIOR DIRECTOR OF OPERATIONS

SENIOR DIRECTOR OF OPERATIONS

Saint John, NB

Our client Atlantic Canada’s largest retail building supply chain with 48 locations has an opening for a Sr. Director of Operations.

Senior Director of Operations

• Develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities.
• Translates company strategies into actionable divisional plans and executes successful delivery.
• Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects.
• Strengthens retail staff’s access and connection to leadership through store visits, district conference calls and other means of communication; drives engagement and builds trust in Kent Building Supplies’ leadership.
• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
• Supports the implementation of company programs, procedures, methods, and practices to promote Kent Building Supplies key messages.
• Challenges and inspires employees to achieve business results.
• Ensures employees adhere to legal and operational compliance requirements.
• Conducts and ensures the completion of performance reviews.
• Provides coaching, direction, and leadership support to employees to achieve department, company and customer results.
• Establishes and maintains visibility within the department/division/region.
• Monitors operational statistics, reports trends, variances, and issues, and takes appropriate action.

Your Planning & Navigating Requirements

• Ensures strategic alignment with cross-functional partners on company strategy
• Develops multi-year plan to drive sales, service, market share, and profitability.
• Manages store teams and monitors KPIs that measure regional plan effectiveness and adjustments as necessary.
• Collaborates cross divisionally to ensure support and execution of regional business and people strategies.
• Attracts, recruits, trains, and develops diverse top talent at all levels that reflects the community, customers, and potential new customers within each region.
• Anticipates local challenges and opportunities to create multi-year plans to proactively drive commercial opportunity.
• Experience
• Extensive experience through progressive management high volume / multi-unit business.
• Critical and strategic thinking to create regional level plans to achieve regional goals
• Financial and business acumen to drive profitability
• Demonstrated experience of cross-divisional partnership and collaboration to lead in a matrixed environment
• Proven experience in establishing vision and goals; developing strategic plans and leading cross-divisional teams in accomplishing key strategic initiatives
• Ability to manage significant ambiguity with minimal support and direction
• Ensures accountability to the regional results
• Proven track record of developing and promoting diverse talent
• Understanding of Omni-channel and customer field programming
• Ability to travel as required
• Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts
• Creates a strong, mutually supportive work spirit and culture where people can do their best.
• Establishes trust and inspires others
• Makes effective organization and people decisions in a manner consistent with Kent Building Supplies’ values and ethics
• Delivers on commitments and holds others to same
• Champions the organization and advocates solutions in the overall Company’s best interest
• Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
• Consolidates information from various sources including feedback from others to reach sound decisions
• Considers the ultimate impact of decisions and actions on internal and external customers.
• Fosters change in company direction
• Effectively plans and executes changes

If you would like to learn more about this opportunity, please contact Jared Larsen at 506-852-8068 for a confidential exchange of information. Or use the “Apply For Job” button at the bottom to confidentially share a copy of your resume